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jaycee56's avatar
jaycee56
Experienced Cover User
4 years ago
Solved

Returns and Debits - missing supplier invoice number

With the last upgrade of AccountRight Plus 2021.3, the supplier invoice number is missing once you try to link a return on the apply to purchase.  Very frustrating when you are trying to match a return to a purchase invoice.  Can this be included on the next update.  Not sure why it was omitted on this one as it has always been there previously.

  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi Chubby13, 

     

    If the invoices are not being sent to your In Tray, I recommend unlinking the MYOB application in your linked applications window within your Reece account > saving this > going back into your Reece account and re-linking it. Does this work ? 

     

    Information on linking the application is available on our Help Article Automating Reece Invoices. 

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  • Steven_M's avatar
    Steven_M
    Former Staff
    4 years ago
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    Hi jaycee56 

     

    Due to the way you have worded your post, it sounds like you wishing to have the Supplier invoice Number listed in the Settle Returns & Debits window. If that is the case, you want to ensure that Setup>>Preferences>>Purchases>>Show Supplier Invoice Number in Supplier Payments is enabled. By enabling this preference the supplier invoice number will be listed on Pay Bills and Settle Returns & Debits windows.

     

    If I have misinterpreted what you are trying to achieve can you expand upon what you are trying to achieve?

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With the last upgrade of AccountRight Plus 2021.3, the supplier invoice number is missing once you try to link a return on the apply to purchase.  Very frustrating when you are trying to match a return to a purchase invoice.  Can this be included on the next update.  Not sure why it was omitted on this one as it has always been there previously.

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With the last upgrade of AccountRight Plus 2021.3, the supplier invoice number is missing once you try to link a return on the apply to purchase.  Very frustrating when you are trying to match a return to a purchase invoice.  Can this be included on the next update.  Not sure why it was omitted on this one as it has always been there previously.

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Returns and Debits - missing supplier invoice number","moderationData":{"__ref":"ModerationData:moderation_data:714709"},"body":"

Hi jaycee56 

\n

 

\n

Due to the way you have worded your post, it sounds like you wishing to have the Supplier invoice Number listed in the Settle Returns & Debits window. If that is the case, you want to ensure that Setup>>Preferences>>Purchases>>Show Supplier Invoice Number in Supplier Payments is enabled. By enabling this preference the supplier invoice number will be listed on Pay Bills and Settle Returns & Debits windows.

\n

 

\n

If I have misinterpreted what you are trying to achieve can you expand upon what you are trying to achieve?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"222","kudosSumWeight":0,"postTime":"2021-07-20T06:25:50.386+10:00","lastPublishTime":"2021-07-20T06:25:50.386+10:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":930},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:714678/message:714709","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:714919"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"820","rawBody":"

Hi  

\n

 

\n

Due to the way you have worded your post, it sounds like you wishing to have the Supplier invoice Number listed in the Settle Returns & Debits window. If that is the case, you want to ensure that Setup>>Preferences>>Purchases>>Show Supplier Invoice Number in Supplier Payments is enabled. By enabling this preference the supplier invoice number will be listed on Pay Bills and Settle Returns & Debits windows.

\n

 

\n

If I have misinterpreted what you are trying to achieve can you expand upon what you are trying to achieve?

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Thank you so much, you have saved me so much time.  It worked!!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"70","kudosSumWeight":2,"repliesCount":0,"postTime":"2021-07-20T15:13:32.672+10:00","lastPublishTime":"2021-07-20T15:13:32.672+10:00","metrics":{"__typename":"MessageMetrics","views":910},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:714678/message:714919","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"75","rawBody":"

Thank you so much, you have saved me so much time.  It worked!!

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