Unable to Apply Debit to Open Purchase Invoices
Hi
I am unable to apply debits to open purchases although earlier I was able to do so.
But now whenever I click on "Apply to Purchases" under "Returns & Debits" in "Purchase Register", non of the Open Invoices are shown in the "Settle Returs & Debits" window.
However, if I click on "Include Closed Invoices", it shows me list of closed invoices but non of the Open Invoices are being reflected even though there are Open Invoices to pay.
Further, I even tried to settle the debits by making payment for the Open Invoices as it show a warning message to apply debits before proceeding to pay but when I click on the "Apply Debits" button it shows me the error message "Unable to automatically apply the debit memo(s) to the open bill(s). Please use the Purchase Register to settle your oustanding debot memo(s)."
I am not sure if some setting have been changed.
Can somebody help me out here?
Hi HampDent44
Thank you for the update and screenshots.
I'd like to clarify that the Category I was referring to is the Category field within the bill window (shown below), if a category was entered, then only debit memos with the same category assigned can be applied to that bill. Could you please click into the open bills and the debit memo transactions to view if any categories were used?
