Unable to reprint invoice in locked period

We are also having the same issue. Like everyone else here, we cannot sustain the locking/unlocking of our periods to print invoices.

I notice that even when we print a 'current' invoice, even though I am not changing anything on the invoice, there is an information pop-up notice to say any changes you have made will be saved before it is printed - I think that is the issue here, this pop-up should only appear once an actual change is made, not simply trying to print an existing invoice

MYOB - this is an issue that needs to be fixed ASAP please

I am having the same issues since the upgrade. We use this report weekly to pursue payments and need to be able to email reminders and overdue invoices.

Very frustrating

I am also experiencing this issue. Having to unlock and lock the period just to send an invoice to a customer has now become a timely and unnecessary process.

Please fix this ASAP!!!

Having the same issue here. It is not viable to have Accounts constantly locking and unlocking the period for us in order to send an invoice, especially when they are off site. 

Hope this update gets reverted back asap on this specific issue. 

We are having the same issue, very frustrating and totally defeats the purpose of the locked period.

Also resaving older invoices before printing or emailing when no amendments have been made is extremely time consuming.

Please provide a solution urgently!

Hello All

Thanks so much for everyone's comments. As all us finance peeps know, unlocking systems is not an option and until MYOB fix this system this could assist. In the desktop version I am now using the view online invoice and at least you can save the invoice as a PDF and manually send. Looking forward to an update soon MYOB on this one. Many thanks

As a business with 12 users, having to unlock and relock just to send invoices in locked periods is not acceptable.

We have the same problem after updated. It is very frustrating

We are also experiencing this issue since last week's update - we are unable to print OR email copies of invoices from within the locked period.  The software thinks we've made changes to the invoice which cannot be saved due to the record being locked, however no changes to the invoice has been made.

This issue is very inconvenient....we frequently re-send invoices for customers who request them, or to chase up payment.  Unlocking and re-locking the records every time an invoice needs to be re-sent or re-printed is not feasible. 

Really hoping that MYOB prioritizes a fix for this problem!

Just  spoken to  Tech support and the person knew nothing about this problem and I suggested that their programmers read it. The support  person was helpful about getting the problem looked at. 

However  the option she offered in the mean time is too long winded. Why do you upgrade and where can I find the notes that go with the upgrade that did not work. There has  been too many days passed and no fix , suggest go  back to  when it worked. You may think we your MYOB clients are frustrated  , bear a thought for our clients too