A pay run was saved with the following details: payment date: 1/01/0001- error
We cannot process payroll either in MYOB accountright app or online?
The below message is from the App.
Can you please assist?
Thank you.
Forum Discussion
1 Reply
Hi MorganNguyen,
Thank you for your post. Please allow me to extend you a warm welcome to the Community forum.
My apologies for the delay in our response. The issue you're experiencing with processing payroll in the MYOB AccountRight app or online is due to a saved pay run. To resolve this, you need to click on Continue or New Pay Run. This should allow you to proceed with processing the payroll. Please refer to this Help article, Saving and Resuming a Pay Run, which has detailed information to assist with this.
Please let me know if you need further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess
