Forum Discussion

MagicHat's avatar
MagicHat
Experienced User
22 days ago

ATS syncing with MYOB resetting Standard pay hours

Since I have been syncing the hours (Timesheet) from Aussie Time Sheet software, and i go to MYOB to place all standard pay hours to 0, when i sync the hours over it resets the standard pay house to their base hours again.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi MagicHat,

    The Standard Pay fields won't automatically populate unless you have reset the payroll defaults. This issue can be due to caching problems in your software. I recommend clearing your AccountRight cache to avoid software discrepancies. Clearing the AccountRight cache

    Regards,
    Earl

    • MagicHat's avatar
      MagicHat
      Experienced User

      I will give it a go... i def have not reset the payroll defaults, i just sync the timesheet over to MYOB and i make sure the standard pay is set to $0, but i shouldnt have to check this every pay week.