Forum Discussion

MagicHat's avatar
MagicHat
Experienced User
10 months ago

ATS syncing with MYOB resetting Standard pay hours

Since I have been syncing the hours (Timesheet) from Aussie Time Sheet software, and i go to MYOB to place all standard pay hours to 0, when i sync the hours over it resets the standard pay house to their base hours again.

2 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi MagicHat,

    The Standard Pay fields won't automatically populate unless you have reset the payroll defaults. This issue can be due to caching problems in your software. I recommend clearing your AccountRight cache to avoid software discrepancies. Clearing the AccountRight cache

    Regards,
    Earl

  • MagicHat's avatar
    MagicHat
    Experienced User
    10 months ago

    I will give it a go... i def have not reset the payroll defaults, i just sync the timesheet over to MYOB and i make sure the standard pay is set to $0, but i shouldnt have to check this every pay week.