Forum Discussion

MagicHat's avatar
MagicHat
Experienced User
2 months ago

ATS syncing with MYOB resetting Standard pay hours

Since I have been syncing the hours (Timesheet) from Aussie Time Sheet software, and i go to MYOB to place all standard pay hours to 0, when i sync the hours over it resets the standard pay house to ...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi MagicHat,

The Standard Pay fields won't automatically populate unless you have reset the payroll defaults. This issue can be due to caching problems in your software. I recommend clearing your AccountRight cache to avoid software discrepancies. Clearing the AccountRight cache

Regards,
Earl

MagicHat's avatar
MagicHat
Experienced User
2 months ago

I will give it a go... i def have not reset the payroll defaults, i just sync the timesheet over to MYOB and i make sure the standard pay is set to $0, but i shouldnt have to check this every pay week.

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