Bank file - reversed pay still there

Question

Hi all,I have just done pays and between sending out the payslips and processing the payment through the bank an employee has spotted an error that needed to be fixed straight away. I need help removing the old pay and the subsequent reversal from the "Prepare electronic payment" window please!&nbsp;Situation:- Bank file had been created- Reported to ATO via STP- Money had NOT been paid out of our bank account&nbsp;I followed the "how to reverse a pay" instructions on the MYOB Help page - "Changing a Recorded Pay"&nbsp;Can someone please tell me in plain english how I can make the two transactions in the attached image disappear!? I have gone round in circles with this so many time.Thank you!&nbsp;

samaram · Answer

Hi&nbsp;DeeKay&nbsp;
Sorry to see that no one has offered assistance with your query. The reason for this is when you reverse a transaction, it doesn't remove the transaction, it creates the same transaction in reverse (called a negative transaction).
&nbsp;
To have this no longer show on the Prepare Electronic Payments window then you can tick both the positive and negative transaction, then select Bank File (then delete it).
&nbsp;
As it sees this now as a recorded transaction, it will remove both from this window.&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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Bank file - reversed pay still there

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