We have changed banks and I've nominated the new bank details via the form. All good - it got changed but within the software, the default bank account is the previous bank.
The funds are being taken out of the correct bank account (the new one) but Myob isn't acknowledging it.
How do I change the default within MYOB Essentials?
Hi Diferg,
Thank you for your post.
If you have changed the bank account in the Pay Super Change of Details form, you’ll also need to update the account linked to your superannuation payments. More information is available in this Help Article: Managing linked accounts.
Please let me know if you require any further assistance with this. I'm here to help.
If my response has answered your question, please click on "Accept as Solution" to help other users find this information.
Cheers,
Princess
My linked accounts are correct, so not sure why this has happened.
Hi Diferg,
Thank you for your post.
Your concern is important to us, and to ensure accurate assistance, we'll need to further investigate. To address this matter efficiently and maintain the confidentiality of your account details, we'll be reaching out to you via a private message shortly. Please keep an eye on your Community forum inbox, and we'll continue to address your concern through that channel.
Cheers,
Princess
