Forum Discussion

VivianLL's avatar
VivianLL
Member
1 year ago
Solved

Clearing a negative super amount in pay liabilities window

We use MYOB clearing house and received returned so we have reversed the return in payroll then reprocess the super in payroll for payment. In making payment we select the positive figures, however leaving the negative in pay liabilities. How to get rid of this?

  • Princess_R's avatar
    Princess_R
    1 year ago

    Hi VivianLL 

     

    When you reverse super payments from the Manage Payments window, you'll see transactions that include both successfully paid and returned super contributions. The negative transaction under Pay Liabilities is your successfully paid super payments, and you'll need to reprocess these from the Pay Liabilities window. For more details, check out this article: Reversing superannuation payments

     

    Cheers,

    Princess

3 Replies

  • Sppokle's avatar
    Sppokle
    Experienced Cover User
    8 months ago

    HI, 

     I think this is a problem with MYOB, it has not thought the reversal process through properly. Superpayments are made in batches, but returns are individual. So it should allow the batch to be opened and the individual payments to be ticked and reversed. 

     

    This process is so frustrating, 

     

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi VivianLL 

     

    When you reverse super payments from the Manage Payments window, you'll see transactions that include both successfully paid and returned super contributions. The negative transaction under Pay Liabilities is your successfully paid super payments, and you'll need to reprocess these from the Pay Liabilities window. For more details, check out this article: Reversing superannuation payments

     

    Cheers,

    Princess

  • VivianLL's avatar
    VivianLL
    Member
    1 year ago

    Hi We didn't reverse the actual payment. As the bank rec done and by doing the super reversal it will reverse other employees too. We created a negative payrun with super as negative to record the reversal. Is that not how it supposed to be? We tried reverse the super payment resulting other employees being reverse too.

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