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VivianLL's avatar
VivianLL
5 months ago
Solved

Clearing a negative super amount in pay liabilities window

We use MYOB clearing house and received returned so we have reversed the return in payroll then reprocess the super in payroll for payment. In making payment we select the positive figures, however l...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi SLBowden 

    The users will still need to be invited to the online company file, but if this user will only need to use MYOB Capture and not any other features, you can deselect access to any feature or even set some as read-only. Setting up a new user for MYOB capture section of this help article has detailed steps on how to do so. 

Princess_R's avatar
Princess_R
MYOB Moderator
5 months ago

Hi VivianLL 

 

When you reverse super payments from the Manage Payments window, you'll see transactions that include both successfully paid and returned super contributions. The negative transaction under Pay Liabilities is your successfully paid super payments, and you'll need to reprocess these from the Pay Liabilities window. For more details, check out this article: Reversing superannuation payments

 

Cheers,

Princess

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In making payment we select the positive figures, however l...","body@stringLength":"269","rawBody":"

We use MYOB clearing house and received returned so we have reversed the return in payroll then reprocess the super in payroll for payment. In making payment we select the positive figures, however leaving the negative in pay liabilities. How to get rid of this?

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We use MYOB clearing house and received returned so we have reversed the return in payroll then reprocess the super in payroll for payment. In making payment we select the positive figures, however leaving the negative in pay liabilities. How to get rid of this?

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Hi VivianLL 

\n

 

\n

When you reverse super payments from the Manage Payments window, you'll see transactions that include both successfully paid and returned super contributions. The negative transaction under Pay Liabilities is your successfully paid super payments, and you'll need to reprocess these from the Pay Liabilities window. For more details, check out this article: Reversing superannuation payments

\n

 

\n

Cheers,

\n

Princess

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2024-12-09T10:28:30.461+11:00","lastPublishTime":"2024-12-09T10:28:30.461+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":45},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:885052/message:885176","readOnly":false,"editFrozen":false,"body@stringLength":"1120","rawBody":"

Hi  

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When you reverse super payments from the Manage Payments window, you'll see transactions that include both successfully paid and returned super contributions. The negative transaction under Pay Liabilities is your successfully paid super payments, and you'll need to reprocess these from the Pay Liabilities window. For more details, check out this article: Reversing superannuation payments

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Cheers,

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Princess

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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