Hi all
Trying to do EOFY finalisation in Payroll centre. I enter details, tick all employees and hit submit.
Keeps giving me error of 'Something went wrong. Please try again or refresh the browser'.
Is that because I can't do it until tomorrow or is it just over worked atm?
Thanks
Hi Sam0103,
That error message, "Something went wrong. Please try again or refresh the browser", might actually be a heads-up about RFBA reporting. If one of your employees has an RFBA below the minimum threshold, the system won't let you hit "Finalise and notify the ATO."
Take a quick look at the RFBA entries to make sure they're all above the threshold. For detailed guidance, please this help page Reportable fringe benefit amounts (RFBA) with Single Touch Payroll reporting.
Regards,
Earl
