Forum Discussion

HARS1's avatar
3 years ago

Employee Self-Onboarding Employer email notification

Self-Onboarding sends an email to employers once the employee has completed their onboarding.

Cannot find where the Self-Onboarding identifies which email to use. Appears to be linked to the admin email registered to the Software user.

We need to have the employer notification email sent to our payroll email. Payroll email is visible by several payroll users.

However we still need any changes to bank account details (after onboarding is completed) to come to the admin email.

Are we able to select an employer email specifically for Employee Self-Onboarding?

1 Reply

Replies have been turned off for this discussion
  • Hi HARS1 

     

    Currently, the system does send out an email to the user doing the invite to let them know that the employee has completed the onboarding. However, we have seen a number of cases where this hasn't worked as expected thus you may not be experiencing that workflow.


    The good news is that our teams are looking into this exact situation and users should see some changes in this space with the next release (due out mid-December). The idea being the email notification would be sent to the email address that does invite the user once the employee completes the onboarding.