3 days ago, I sent out an Employee Self-Onboarding request to 2 new employees.
The employees say they have completed the Self-Onboarding process.
MYOB still shows as "In progress".
I have used the Self-Onboarding process previously & haven't had any issues.
Is this a system error?
Have the employees not finalised the process?
Hi Pekeatin2000
Welcome to the Community Forum. If the employee is showing as In Progress then it is likely they started but have not submitted the details.
If you want to check what details are missing, you can go to; Card File > Card List > Open the Employee.
Most details listed there will have been entered through the self-onboarding feature. So if it is blank, you know that those fields have not been filled in yet.
For a list of fields that they are able to enter refer to our Help Article on the topic: Employee self-onboarding.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
