Forum Discussion

Carmen4's avatar
Carmen4
Experienced User
3 years ago

Employee Self-Onboarding

Received emails from MYOB stating that employee had completed the onboarding, (1 on 06.04.23 & 2 on 07.04.23) however, when I went to their cards four days later, to complete the rest of the details their details were missing.      Was/Is there a reason for this??

I have now had to send out paper copies to these employess to complete so that I can complete their payroll profiles.

2 Replies

Replies have been turned off for this discussion
  • ItaiMYOB's avatar
    ItaiMYOB
    MYOB Product Manager
    3 years ago

    Hi Carmen4 .

     

    Thanks for raising this.

    Could you please send me a private message, by hovering over my profile photo and choosing send message, with your MYOB serial number and I will ask my development team to have a look.

     

    If you have more than 1 file associated to the serial number, please let me know which business it's for.

     

    Thank you

     

    Regards

     

    Itai

  • ItaiMYOB's avatar
    ItaiMYOB
    MYOB Product Manager
    3 years ago

    Hey Carmen4 .

     

    Thanks for sending through that information.

    I have kept the details and deleted the post so it is not in public view.

     

    I'll hand it over to the development team and get back to you in the next week or so once they've had a look.

     

    Thanks

     

    Regards

     

    Itai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.