Forum Discussion

muna01's avatar
muna01
Contributing User
2 years ago

Error - MYOB Web Browser

I am trying to register my MYOB file for STP 2. It is registered and available on line but when I click on "Open Web Browser" I receive attached error?

 

Help please - need it all set up by Monday for first pay run.

 

 

  • Hi muna01

     

    Thanks for your post. Do you get this error as soon as you click on to open in web browser ? or do you get this error when trying to access payroll reporting in the web browser ? 

    • muna01's avatar
      muna01
      Contributing User

      File is online but when i try to set up payroll in web broser I receive this error...

      • Melisa_D's avatar
        Melisa_D
        Former Staff

        Hi muna01

         

        Before going into payroll reporting within the browser, can you please click on the business name on the top right hand corner of the window > select payroll settings > Once in Payroll Settings please complete the details required, you must also select a default super fund and click save. Any other details should be updated by the if necessary. 

         

        Once you've done this, can you try to access the payroll reporting centre. Does the same error appear ?