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SimoneL5's avatar
3 years ago

Error message when changing from hourly to salaried

Trying to change an employee who was mistakenly listed as hourly when infact should have been salaried.

Getting error message - 'One or more payroll categories cannot be deselected as they have been used on recorded timesheets'

 

I am a novice. Please help.

1 Reply

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  • Hi SimoneL5 

     

    A payroll category cannot actually be removed from an employee’s card if it had ever been recorded on a timesheet for that employee. If that's the case, you will either have to create a new employee card or continue using the same card with hourly rate.

     

    But, if it has never been recorded in a timesheet before, I would make sure there are no unprocessed Timesheets in your system that could be causing this error, even if they are blank without hours in them - you will need to delete these - to avoid the error. You can find these under Reports > Payroll > Unprocessed timesheets > Right-click on the timesheet and delete.

     

    Let me know how you go with this, happy to assist with any further queries.