Forum Discussion

sharecaremyob1's avatar
3 years ago

Error when clicking on an employees card file

MYOB is coming up with an error and to restart every time I click on a certain employees card file. This is only happening in one of our many data files and to one employee only.

 

Can sombody please help.

 

  • Hi sharecaremyob1 


    Can you please click on  "View error details" on the error message, and attach that log here so we can check what's causing this error. 

      • Yanike_S's avatar
        Yanike_S
        MYOB Staff

        Hi sharecaremyob1 

         

        Thanks for the clarification. We can run a script over the affected file to fix this issue. Please let me know the last 4 digits of your serial number and the company file ID (Help>>About AccountRight).

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