ETP not showing on YTD verification report
Could you please help? My ETP tax free and taxable amounts are not showing on my verification report, however they are on the individual employee report? Please see attached for details.
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Hi GNB,
Thanks for your post. Our Help Article, Wrong ETP values in STP reports, has detailed information on this issue.
If the above help article doesn't resolve your issue and If your employee's Summary of Payment Report is correct, but the verification report is not, you can finalise the employee and submit it to the ATO. Please also send me the below information via private message so that I can pass on your details to the team who are working on this to get resolved:- Serial number
- Business file name
- Employees affected (Names)
- Payroll year affected
- Screenshots of the Verification report, Employee Summary of Payment Report & Employment terminations window showing the ETP payments
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
