I still cannot save my wages

Question

When will this problem be fixed as I have to process my wages today?

doreen_p · Answer

Hi MTG1&nbsp;
&nbsp;
Thanks for your post.
&nbsp;
When you tried to process the pay run, did you receive any error message? Also, if you recently upgraded your file to 2023.5, the default Pay cycle will be Bonus/Commission. Make sure to select the correct Pay cycle. Lastly, please process the pay run again. If you have an ongoing pay run, please disregard it and start a new one. Please let me know how it goes.
&nbsp;
Best regards,
Doreen

mtg1 · Answer

This does not work. It appears that the connection between MYOB and STP is not working.&nbsp;It times out and tells you to close and you lose everything. Pays have to go to the bank TODAY.

mtg1 · Answer

Please see below files with errors from MYOB.

smpeng · Answer

MTG1&nbsp;Have you had any luck with MYOB support? I spoke to them but was told that there is no issue and to try and process a smaller number of employees.&nbsp; There is obviously an issue as it is a very popular topic on the community forum.&nbsp; Hoping someone has a fix.

mtg1 · Answer

No I have had no luck and I am tried to process only 1 wage and still crashes.

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I still cannot save my wages

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