Forum Discussion

OnBalance's avatar
OnBalance
Partner
2 years ago
Solved

Long Service Leave taken payroll category not showing on payslip

Long Service Leave paid to staff payroll category (not Accured Long Service leave) is not showing on payslips processed when staff member returns to work, it showed on the payslips when he was being paid long service leave, now the Description and YTD figure are not on the payslips. I am not referring to Accured Long Service Leave but the Long Service Leave that has been paid to the staff member previously this 2023 financial year. His current payslips are incorrect how do I fix this please?

Thank you

  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi OnBalance,

     

    Thanks for letting me know. 

     

    If you click on the Setup dropdown > Preferences > Reports & Forms tab, is the option 'Include all YTD amounts and Entitlement Balances on Paycheques Stubs' ticked?

4 Replies

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  • Sam_R's avatar
    Sam_R
    Former Staff

    Hi OnBalance,

     

    Thank you for your post. 

     

    Just to clarify, has this employee taken Long service leave in this payroll year? 

    • OnBalance's avatar
      OnBalance
      Partner

      Hi Sam,

      yes the long service leave was taken this year,

      many thanks

      Gabrielle

      • Sam_R's avatar
        Sam_R
        Former Staff

        Hi OnBalance,

         

        Thanks for letting me know. 

         

        If you click on the Setup dropdown > Preferences > Reports & Forms tab, is the option 'Include all YTD amounts and Entitlement Balances on Paycheques Stubs' ticked?