Forum Discussion

BernieE's avatar
BernieE
2 years ago

MYOB accountright wages issue

I went to process the wages in November, and when I got to step 3 of the payroll, the screen froze (10:12am). I had to restart Account Right. I was then told to go through the process of processing the payroll again, which I did (10:15am).

 

As a result:

The wage amounts were debited from the account ONLY ONCE via periodical payment from the bank.

The ATO via STP were advised of a double the wages in November due to the 2nd Payroll processing (which means the reporting for YTD info is incorrect).

And - The amounts are showing as double transactions in MYOB (find a transaction or payroll transactions).

 

I read that I need to reverse the transactions therefore I went to app.myob.com and selected the transactions processed the second time and reversed the entry/s. After I did this I then went and "sent an update" to the ATO as this should now show the correct YTD payroll amounts.

 

What do I do about the payroll transactions that are showing up in MYOB as double entries?

Are these to be balanced out via a journal entry or do I delete the double transaction/s.

Also, do I have to be careful which transaction I delete (making sure it is from the payroll processed 2nd)?

 

Do I even need to delete anything now? I am assuming the reversal will balance out the double transaction?

 

Thank you

 

 

 

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi BernieE,

     

    Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. I hope you find plenty of useful information.

     

    My apologies for the late response. I understand how complicated it is to have payroll and wage issues. We appreciate your patience regarding this. Here's how you can handle double payroll transactions in MYOB:

    • You've already taken the first step by reversing the transactions that were processed the second time. This should correct the YTD payroll amounts reported to the ATO.
    • Regarding the double entries showing up in MYOB, it's not recommended to delete any transactions as this could disrupt your records. Instead, you should balance out the double entries. This can be done via a journal entry that offsets the second transaction.
    • Be careful when creating the journal entry to ensure it corresponds to the second payroll process. You can identify this by the time and date of the transaction.
    • After creating the journal entry, your accounts should balance out, effectively nullifying the double transaction.

     

    It's important to monitor your accounts to ensure that the reversal and the journal entry have correctly balanced out the double transaction. If you notice any discrepancies, it would be advisable to consult with your accounting department or a professional accountant.

     

    Feel free to reply if you need further help.

     

    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

     

     

     

    Kind regards,

    Shella

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