MYOB Payroll and Leave accruals

Hi LincolnP​,

Thanks for the detailed context, what you’re seeing usually happens when someone’s linked to more than one entitlement category, so those extra categories end up appearing on their pay slips and entitlement reports, even if you meant them to be specific to that employee.

To sort it out, open Payroll > Payroll Categories > Entitlements, open each entitlement that shouldn't be linked to Julie, and make sure Julie isn’t ticked there. If you ever need to sort out an incorrect leave accrual, you can refer to this link. 

Cheers,

Princess

Hi Princess

Thank you for the speedy reply.

I have already done as you suggested and they are only assigned to the employees that should be assigned. I double checked this today as well.

I don't know what else I can do to remove the accruals off the payslips!

This is crazy!

Hi LincolnP,

Totally get that this has been tougher than it should be, I’m with you and keen to help get it sorted. Try opening each affected entitlement category and untick Print on Pay Advice. If you’re using a customised pay slip, remove the entitlement fields there too. Then save, close and reopen, and preview a fresh pay slip for one employee to make sure it’s gone. If it’s still showing, the best next step is to reach out to our team directly and we’ll dig deeper into what's causing the issue. 

Cheers,

Princess