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GavinVFT's avatar
GavinVFT
Experienced User
3 years ago

MYOB Team - giving up on it

Due to the following I am giving up on MYOB Teams for now:

 

1. Employees do not show when entering timesheets. It is too inconsistent with what employees are showing.

2. Long lag time between each entry when entering timesheets.

3. After adding employee to a location is when problem is worse re employees not showing.

4. Lack of respoonse from MYOB support.

5. I don't have time to wait for all employees to show up after refreshing page multiple times. It can take hours for it to work.

 

Otherwise the functionality of Teams is good.

2 Replies

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  • GavinVFT's avatar
    GavinVFT
    Experienced User
    3 years ago

    I had another try today and no luck. Tried all da to get timesheets page to load to no avail. Nothing would load. Other pages load ok. i.e. Em[ployees, Locations. Rosters sometimes loaded other times only some employees showed. 

     

    Still no response from MYOB support on this or previous posts.

  • GavinVFT's avatar
    GavinVFT
    Experienced User
    3 years ago

    I am thinking it has to do with number of employees and/or locations. Due to the nature of our business we have over 20 locations and over 100 employees listed. An employee could work at multiple locations in one week. As more employees have been added the timesheet loading issue has got worse.

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