Hi
One of our managers has been getting this error message. can you please let me know why this would be happening.
We are also finding some employees are duplicating there clock in & clock off times on a MYOB kiosk setup, is this happening to anyone else?
Thanks
Hi
I fixed this 4 weeks ago. Apologies I should have mentioned.
Yes I have a client with the same issues.
Sorry to see that no one has offered assistance with your query. This can sometimes happen if something is changed or the user was not set up correctly. Can you go through the steps in this Help Article and make sure all the fields are set up correctly? - Getting started with MYOB Team.
If that all looks correct, you please try removing the user from the location then re-invite them, and let us know if that resolves the error?
If the error still occurs after trying the above, could you also reply with a screenshot of the error message and the last 4 digits of your Serial Number?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
