Forum Discussion

Sonia3's avatar
2 years ago

Negative ETP

Hi Everyone, 

 

I have a problem with 1 of my emplyees showing a negative ETP in STP.

 

I have tried the suggestion from MYOB on another feed (remove termination, reverse payroll and reprocess the ETP payroll) and it is still showing a negative payroll. (note all other ETPs are fine) 

 

Any help would be much appreciated. 

 

Sonia3

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi Sonia3 

     

    Thanks for your post. To correct the situation, The Help Article Fixing an ETP will provide you the detailed steps on how to correct your employee's ETP. 

     

    Please let me know if you need further assistance.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Best regards,
    Doreen

    • Sonia3's avatar
      Sonia3

      Hi Dorreen, 

       

      As per my post i have tried these steps and is still doesnt update the ETP to the correct amount to reconcile with the MYOB payroll activity detail report.

       

      Kind Reagrds

      Sonia3