Forum Discussion

A-E's avatar
A-E
Experienced Cover User
19 days ago

Payday Super, New Employees

Hi Everyone,

When onboarding new employees who don't have an existing super fund, we set them up with our default fund.

Previously, when using our clearing house, we were able to leave the membership number blank for the first payment.

I've been advised by our default fund that I can call to obtain the membership number once the first payment has been processed.

With Payday Super in MYOB, should I leave the membership number blank initially? and is there an easy way to retrieve the assigned membership number, after the initial payment, or do I need to contact the super fund directly?

Thank you.

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    19 days ago

    Hi A-E,

     

    With Payday Super, it’s safer not to rely on leaving the member number blank unless the fund has confirmed they accept that in their setup rules. Many funds now expect a member number before they’ll process contributions. Best practice is to set them up with your default fund using all the details you have (name, DOB, TFN, address). As for retrieving membership number, there isn’t a built-in “auto-fetch member number” feature, so confirming it with the fund is still the way to go.

     

    Cheers,

    Doreen

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