Payroll -Employee wage returned due to incorrect bank details.

Hi DC71 

 

Thank you for your post. Since you have already done the repayment, assuming it was already to the correct bank account of your employee. What you'll need to do now is:

 

1. Go to Setup>>Preferences>>Enable Transactions can't be changed they must be reversed.
2. Navigate to the payroll transaction that was processed incorrectly and go Edit>>Reverse transaction before recording that reversal.

This will generate a reversal in the bank account for that (cash) bank account to which you can match with the necessary bank feed transaction. You will also need to re-process the payroll transaction for that employee within the software with the bank account set correctly on the card.

 

Note: I have assumed that Setup>Linked Accounts>>Payroll Accounts - the Bank Account for Cash payments is the main bank account.

 

You may also have a look on this Help Article: Fixing a Pay that has all the detailed information and steps to assist you with this.

 

 

If you need further help, don't hesitate to start a new post and we'll be happy to assist.

 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

 

 

Cheers,

Shella_A