DanielZ
2 years agoCover User
Payroll NOt processing no pop up for ATO
I have processed payroll multiple times to no avail this new FY and each time I have gone to record with no issue, I could record into the old year and everything worked fine up until today. The pop up comes up with the question "would you like to record xx pays" I have selected yes, but then the the process payments screen comes up with a circle and does nothing it says checking with STP message goes away and then just does nothing to the point of having to close down. The STP TFN Declaration does not come up. Nothing gets recorded either. Please help I have payroll to do urgently!!