Payroll Reporting centre

Hi KernGroup, 

 

Welcome to the Community Forum. 

 

This error message typically arises when your Windows version is not compatible with the recommended versions for the software. I suggest referring to the 'Minimum System Requirements' help article to verify if this is the cause of the problem.

 

If your system does not meet the requirements, it would be best to consult with your IT team to update your Windows version or check for available updates. If these steps do not resolve the issue, another workaround is to open the software in a browser that has updated certificates.

 

If the issue persists after following these steps, please attach your latest diagnostic log in your next reply, along with your Windows version and the updates window.

 

If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

 

Please let us know if you require further assistance.

 

THanks,
Genreve