Forum Discussion

CalypsoLin's avatar
CalypsoLin
Experienced Cover User
2 years ago

Payroll Verification Report

Hi, 
I have just processed my wages and ticked everything off as correct (dates, amounts, times etc) authorised throught the ATO but when I went to electronic payments to send funds to the bank.  2 of my employees amounts were incorrect.  One of them showing up as a negative.  How do I fix this? 

 

Pays were done on desktop version and then processed through the webpage version.

 

Updated: I went through MYOB support who helped me resolve this issue.  There was a glitch in the MYOB system. It glitched on the employees that I used the Add Payroll Category button on.  I had to reverse both employees wages, send event through the payroll reporting, wait for the ATO to accept the report and then I had to reprocess the employee wages.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi CalypsoLin,

     

    Thank you for updating the post. I'm glad to hear that our support team was able to help you resolve the issue. If you have any more questions or need further assistance, feel free to create a new post or reach out to us via our virtual assistant, MOCA, which can be found on our website. We're here to help!

     

    Cheers,

    Princess