Forum Discussion

Sophie2350's avatar
1 year ago

Payrun page won't load

Since lunchtime yesterday, payrun page won't load . third week in a row. cleared caches. any suggestions?

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hey there Sophie2350,

     

    It sounds like you're having a frustrating time with the payrun page not loading. Given that this is the third week in a row and you've already tried clearing your cache, here are a few additional steps you can try:

     

    • Browser Check: Sometimes, switching to a different browser can resolve loading issues. If you're using Chrome, try Firefox or Edge, and vice versa.
    • Incognito Mode: Try accessing the payrun page in an incognito or private browsing window. This can help determine if browser extensions or cached data are causing the issue.
    • Network Issues: Ensure your internet connection is stable. Sometimes, a weak or unstable connection can cause pages to load slowly or not at all.
    • System Updates: Make sure your browser and operating system are up to date. Outdated software can sometimes cause compatibility issues.

     

    Best regards,

    Doreen

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