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Civ123's avatar
Civ123
Cover User
4 years ago

Payslip description issues

Hi, the last post I saw about this issues was dated 2019, I'm hoping there has been some improvement on this issue:

 

We have a number of payroll categories for our workers - in some cases up to 15 categories. When I send out the payslips, every single payslip shows the payroll categories in a different order in the Description column.

This is a nightmare for staff trying to confirm what they have been paid as they cannot even be sure that their pay categories will be in the same order week to week. It doesnt show alphabetically and numbering doesnt help.

 

Please tell me there has been improvement on this - with STP2 we are facing breaking down some consolidated allowances even further into their own categories and this will just be an unmitigated nightmare. We are already dealing with issues when staff supply payslips to banks etc for loans as the current payslips are almost unreadable.

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  • CloverQ's avatar
    CloverQ
    Former Staff
    3 years ago

    Hi Civ123 

     

    I'm afraid that payroll categories not printing in order for some customers is still something our developers are looking into, hopefully a solution can be found in the near future. In the meantime, you can consider printing out the Paycheques instead and send that to employees, it shall list the payroll categories in the correct order.

     

    I hope this helps. If you have any other questions please feel free to reach out.