Hello,
over the past month, not all staff are receiving their payslips.
MYOB shows the green ticks in the emails sent section and none have been rejected.
It's not the same staff either that have reported not receiving payslips.
Has anyone had this same issue please?
Thank you
Hi flicky,
Thanks for your post, and welcome here to the Community Forum. I hope you find it a useful tool. We apologize that you have had that experience, and we appreciate your patience and understanding.
We did have an issue regarding the delays in receiving emails including invoices, pay slips, and statements, and we are glad to say that our team has resolved this issue today. You may check our hub page MYOB for more information. Thanks once again for your patience and understanding. We genuinely appreciate it.
If you are still experiencing any issues or error messages, please let us know and we can investigate this further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
