Re: payroll - hours not showing up

Question

Hi&nbsp;JANELLE&nbsp;,I think you might be an AccountRight user, but can you confirm which of our products you're looking for assistance with today?&nbsp;
&nbsp;
You've posted to the "Other MYOB software" board so it will be hard for people to suggest the correct workflows to check
&nbsp;
If you are an AccountRight user (Desktop) then I recommend checking these instructions:https://help.myob.com/wiki/display/ar/Review+standard+pay+details?searchfacet=support:help&amp;searchterm=standard%20hoursIf you're using MYOB Business (Website)&nbsp; then I recommend checking these instructions:https://help.myob.com/wiki/display/myob/Review+standard+pay+details?searchfacet=support:help&amp;searchterm=standard%20hoursIf you have followup questions I'll have to leave someone else to answer you as I'm a bit rusty on our payroll products.

janelle · Answer

HI,&nbsp;Yes it is accountright.

princess_r · Answer

Hi Janelle,
&nbsp;
Thank you for confirming.
&nbsp;
In this case, I recommend checking this link that our ultimate partner has provided. After checking these settings, try creating a dummy payroll for this certain employee. Please let me know how you get along and if you require any further assistance with this. I'm happy to help.
&nbsp;
Cheers,
Princess

princess_r · Answer

Hi Janelle,
&nbsp;
I hope you've had a good day! I would just like to check in with you to see if you're able to resolve your concern with the information we've provided. If you still need assistance with this, please don't hesitate to let me know. I'm here to help in any way I can.
&nbsp;
Cheers,
Princess

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Re: payroll - hours not showing up

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