Hello, I missed the RESC payment for an employee for YE30Jun25. I removed the finalisation indicator in STP, ran the pay run for the date of the payment being prior to 30Jun25, even ran a zero pay run for extra measure, but the RESC is not showing on the report. It is showing in the Payroll Categories Transactions report in MYOB. Any ideas? Is it too late and I will have to do a manual verification? Tx
Hi Greeneagle1,
Looks like the RESC hasn’t come through on the STP verification report even after pulling back finalisation and doing the catch‑up/zero run. If it’s showing in MYOB, I’d reckon try an STP update event or re‑finalise to give it a nudge. If it still won’t show, a manual verification for YE 30 Jun 25 might be the quickest way to wrap it up. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account if further help needed.
Cheers,
Shella
Hi Shella, thank you so much for your reply. Tx Harriet
