Forum Discussion

angela231's avatar
angela231
Contributing User
3 years ago

Reversed payrun but reversed super is not showing up in pay super

I processed a reversed pay run to correct a pay run. However, in the pay super, it the negative super is not showing up.

 

I have also tried Pay Liabilities but again the reversal (negative) amount does not appear.

5 Replies

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    3 years ago

    Hi angela231 

     

    Thank you for your post and welcome to Community Forum.

     

    When you reverse a pay run, the whole transaction of that pay run will record a negative transaction on your Pay run section and on your STP reports. In the Pay super window it will not show you the recorded negative pay unless you manually reverse the Super payments in the Manage Payments window.

     

    Please feel free if you need further help.

     

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

     

    Cheers,

    Princess

     

     

     

     

     

  • angela231's avatar
    angela231
    Contributing User
    3 years ago

    Hi, Do you mean the negative super in the reverse pay run will only show up in the Pay Super if the super on the original pay run has not yet been paid?

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    3 years ago

    Hi angela231 

     

    Thank you for your reply. Generally, once we are creating a payroll that has a Super we will create the payment for the Super inside the Pay super window, you could go to Payroll >> Pay Super. Once you had this payment done and you have noticed that your payroll is incorrect, you will be reversing the pay. On the payroll you can see the negative pay super however, in Pay Super you need to reverse the payments by going to Manage Payments tab. 

     

    If you need further help with this, please feel free to reply on this thread I'll be happy to assist.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist users find this information.

     

     

    Cheers,

    Princess

     

  • TraceyR's avatar
    TraceyR
    Contributing Partner
    3 years ago

    Did you end up getting a useful answer to your query?  I have the same issue, the reversed super amounts are not showing up in the Pay Super or Pay Liabilities screens.

  • angela231's avatar
    angela231
    Contributing User
    3 years ago

    Hi! Not really. But it seems like if you reverse the pay run after the super was already paid the negative super will not show up. I tried reversing a payrun with a super that is not yet paid and I can see the negative/reversed super. Hope this helps

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