Forum Discussion

ARUser07's avatar
3 years ago

Reversing a pay reversal of a processed pay and unlocking the timesheet attached to it

Hi Just wondering if anyone can help me on this issue.  I have spent over 3 hours trying to get through to the payroll department at MYOB but the phone keeps cutting out or the connection is bad.

 

I have two pays that were preocessed and sent to ATO through STP, for the same date.

 

I have 3 x reversals relating to that same pay that have also been sent to ATO through STP.

 

I now need to reverse one of the reversals back to normal, unlock the timesheet and then process the correct pay for this date to make the data all marry up.

 

Does anyone know how to do this?

 

We have job numbers attached to these jobs also, that will be linked to invoicing.

 

Thanks, hoping someone knows what to do!!

  • Hi ARUser07 

     

    I'm sorry to see that no one has replied to you yet. If you still need assistance with this please let me know and I'll be happy to help.