Forum Discussion

AndyO's avatar
AndyO
Cover User
2 years ago

Set up Single Touch Payroll reporting - You don't have permission to access this page

Hi When I click on "Get started"  in Set up Single Touch Payroll reporting I get the error "You don't have permission to access this page If you need to access this page please contact your administrator"

 

I am the administrator.

 

Any tips?

3 Replies

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi AndyO

     

    Thanks for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    We appreciate your effort in providing us with a screenshot of the exact error message. We're sorry to know that you're having trouble setting up your STP reporting. I have sent you a private message to gather some information to be able to assist you further with this. We will be waiting for your response.

     

     

    Cheers,

    Shella

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi AndyO

     

    Hope this message finds you well. We would like to follow up on your concern and for the requested information. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

     

     

    Cheers.

    Shella

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi AndyO

     

    Hope this message finds you well. Please be informed that we are now closing this thread as we're not able to receive any response. Feel free to start a new post in the future if you encounter any further issues. We're always delighted to assist you.

     

    Cheers,

    Shella