Forum Discussion

TCMLR's avatar
TCMLR
Experienced Cover User
2 months ago

Setup Superstream

Hi

We are a small company with only 12 employees. Up until now, to pay superannuation, I have printed a report of Employees contributions from the Employees Advice Summary. I entered them through the Cbus Clearing House, and entered the payment into MYOB through Pay Liabilities. Easy, 5 mins to do if that. 

 

With the changes of ATO rules to pay super each pay run (ours is fortnightly) I would like to setup Superstream to pay automatically as I will forget to pay each fortnight. When I try to do that, I have 2 problems.

 

  1. From your support documentation, https://www.myob.com/au/support/myob-business/payroll/superannuation/set-up-pay-super, I do not get the Sign Up to PaySuper message. I have No super payments found, Create super payment. I might have tried years ago to set this up, but I am not sure so how do I find our details if I have already signed to PaySuper?
  2. So , say that I have signed up before, I tried Create super payment. When I do, I only have 7 employees listed, where as I should have 12. What is going on there? This is in the browers & desktop versions of MYOB but when you go to Pay Liabilities, all employees are listed.

Can someone help me on the above.

Thanks

Leanne

5 Replies

  • ChrisMc's avatar
    ChrisMc
    MYOB Staff
    2 months ago

    Good morning Leanne
    Checking you have setup the superfunds under Lists - superfund.  
    on setup you are required to choose a Standard APRA super fund from the list
    Once these are funds are established, edit the employee card and under payroll details add the employee fund details and employee number.
    After completion the super will be under the pay super tab for payment
    Thanks Chris

     

  • TCMLR's avatar
    TCMLR
    Experienced Cover User
    2 months ago

    Thank you.. Point 2 solved.

    Point 1. Signing up to Pay Super. Are we signed up already, and if so, where do I check that our details e.g. bank account is the correct one for payments to be taken from? If not, how do I sign up seeing I don't get the link.

     

    thanks 

  • ChrisMc's avatar
    ChrisMc
    MYOB Staff
    2 months ago

    within the payroll command center, select payroll, pay superannuation
    Select from the top bar - pay super settings
    This will take you to your pay super details including the bank chosen
    Thanks Chris

     

  • TCMLR's avatar
    TCMLR
    Experienced Cover User
    2 months ago

    All I have in Pay Super Setting is Monthly limit and User Roles

  • ChrisMc's avatar
    ChrisMc
    MYOB Staff
    2 months ago

    Option 1

    if you have used paysuper previously, under manage payments will show the default bank account used by paysuper

     

    Option 2

    After setup of the funds, do you now have super to pay under pay super?
    if so select one employees' super to pay and record, the bank account will appear to confirm its the correct bank account 
    if incorrect bank account, I will send you a form to have the bank account changed

     

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