Forum Discussion

Krity's avatar
7 months ago

Sick Leave Accrual - exempt not working

Under Payroll Categories, Entitlements, click on the blue arrow to the sick leave accrual entilement; checking the exempt categories is not showing as available; the annual leave one is working fine. Please advise the issue. 

5 Replies

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    7 months ago

    Hi Krity,

     

    To fix the issue with the sick leave accrual entitlement not showing exempt categories, you have to ensure that the sick leave is set up under entitlements. If the problem continues, compare the settings with the annual leave entitlement to spot any differences. See this link for more details about setting up the payroll category.

     

     

    Kind regards,

    Shella

  • ffd's avatar
    ffd
    Cover User
    6 months ago

    Shella_AI am having the same issue - except 'Exempt' is grayed out and not available for both Holiday Pay AND Sick Pay categories.  Yes - both are set up under Entitlements.  Screen shot below showing 'Exempt' grayed out;

     

     

    I have discovered that since July 24 it looks like annual leave accrual and sick pay accrual are NOT accruing when annual leave is paid.  Last FY entitlement reports are ok.

     

    Running AccountRight Plus v2024.11.  Please advise how I can check the Exempt settings. 

     

     

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    6 months ago

    Hi ffd,

    Welcome to the Community Forum! The "Exempt" button will be greyed out if you have selected the Calculation Basis as "User enter per pay period" or "Equals xx Hours per xx." This is because you've selected the accrual amount to be a set amount each pay period, not calculated based on gross hours. Please see this related post that you might find helpful. Setting up nil amounts for leave entitlements while employee is on worker's compensation

    Regards,
    Earl

  • ffd's avatar
    ffd
    Cover User
    6 months ago

    Hi Earl_HD ,

     

    Thank you! Thanks for your reply.

    I've checked both Entitlements (holiday pay and sick leave) - neither are set with the options you mention, they are set to the percentage of base hourly like this screenshot;

     

     

     

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    6 months ago

    Hi ffd,

     

    To check the Exempt settings in AccountRight Plus v2024.11, you can try the following steps:

     

    • Open the file in the browser version of AccountRight, as sometimes the Exempt button can be grayed out in the desktop version.
    • Go to the Payroll Categories and select the relevant category (Holiday Pay or Sick Pay).
    • Click on the Exempt button to see if it becomes clickable in the browser version. 

     

    If the issue persists, it's helpful to check if the payroll categories are correctly linked to the entitlements. Ensure that the annual leave and sick pay categories are set up correctly under the Entitlements tab and that the employees are linked to these categories. For further assistance, you can refer to this link.

     

     

    Kind regards,

    Shella