Single touch payroll verification report

Question

To whom it may concern,&nbsp;I have the same issue as everybody else&nbsp;The payroll report agrees to the BAS agrees to payruns uploaded to the ATO, the verification report says correct and individual amounts are correct&nbsp;We upload finalisation of payroll to the ATO and report comes back accepted with ERRORS, we then do a sense check on errors and an audit on two employees MYGOV information&nbsp;1 employee is correct, the other has dropped off the gross payment amount, I arrive at work this morning and 3 other employees advise me that they have no gross payments either&nbsp;I subsquently make the call to unfinalise the payment summaries, I then run a verification report which now has no gross payments&nbsp;If anybody has any answers that would be greatly appreciated, if we don't do we have deadline when this issue will be fixed so I can advise 60 staff&nbsp;I now have been on hold for 3 hours to talk to a myob specialist&nbsp;Look forward to this matter being finanlised in a timely manner&nbsp;Thanks&nbsp;Mark

sam_r · Answer

Hi Mark (managedsol),
&nbsp;
Thank you for your post.&nbsp;
&nbsp;
If you haven't already, my first advice would be to process an Update event/ $0 pay run dated 30th June for all affected employees - pushing through any totals that have been missed.&nbsp;
&nbsp;
Furthermore, if any of these employees have been terminated throughout the payroll year, you will need to reactivate their cards, remove their termination date and process an Update event/ $0 pay run for the 30th June 2022.
&nbsp;
If the STP reports are still not pulling through the correct amounts, do reach out so we can assist you further.&nbsp;
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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Single touch payroll verification report

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