Forum Discussion

Karadoc's avatar
Karadoc
Experienced Cover User
10 months ago

STP 2 verification report error

Hi , i hope someone can help me with this one.

 

When i compare the STP2 Verification report to my accountright payroll summary report i have a difference.

The difference is for an amount of $390.39 which i can identify as a Back Pay paid to 1 employee.

This (Back Pay) is in the category for STP2 of Gross payments, why would it be missing off the STP2 Verification report.

I have checked and the Payroll report send to STP on the day was accepted.

 

This has me confused, does anyone have any ideas?

  • Chris_McComb's avatar
    Chris_McComb
    Experienced Cover User

    Recommend to run an update event in STP center to realign the STP data to the payroll

  • Karadoc's avatar
    Karadoc
    Experienced Cover User

    Hi Chris,

     

    I had to call Myob in the end and it is now fixed. Apparently it had something to do with Paygw, not sure how but it is now fixed,

    Thank you