Clearing House Error Code 4030 Fund not found
Clearing House Error: Error Code: 4030, Error Message: Fund 65127917725001 not found I have been sent an error message that the Super payment rejected because of the error message above. I searched the fund in https://superfundlookup.gov.au/. The fund exist and there is no restriction. Why has MYOB flagged this as an error?
Not accruing entitlements on new leave without pay wage item
I created a new wage item. Leave without Pay (LWOP) emp, that has not been used in the payroll at all yet. I created it so that we can record on the staffs payroll how many hours they had LWOP. However I don't want leave entitlements to accrue on this new wage item. When I say exempt on leave accrual it comes up with an error code and won't exclude this new wage item. How do I get this to link Attached is a summary of what I'm meaning
Emergency Contact Details
As per previous threads I've seen requesting a separate section for emergency contact/next of kin details - which I would consider a mandatory field and should be implemented by MYOB, I note that when an employee does self-onboarding, there is a field they complete for 'emergency contact details' (which can been seen in the corresponding .pdf file) yet this does not show in their card file as there is no field for it? Surely whatever is entered through the self-onboarding area should have a corresponding area/field in their card file??
Superannuation Pay Liabilities desktop
Hello - please help :) So I have paid our super to our clearing house and realised I have paid 0.20 cents over (eg in MYOB super for OCT was $5,000.53 - but I have paid $5,000.73) How using the 'Pay Liabilities' feature in MYOB do I make this work please? Not sure what to do here. Thank you for assistance with my issue.
Negative Super Payable after Pay Correction
Hi One of my client's processed a pay run in December 2024 and the super for that pay run was paid in January 2025. Later, they discovered there was a mistake in the pay. To fix it: The incorrect pay was reversed on the same date. A new unscheduled pay run was processed on the same date as the original, with a reduced amount. This adjustment resulted in a negative superannuation payable, since the original (and higher) super had already been paid. The employee has since left the company. To reflect this correctly in STP, I changed the "negative amount" from SGC to Additional Employer contribution. See attachment. However, this adjustment still shows as unpaid super in MYOB and my superannuation payable account is not reconciling. How can I fix this? Thank you in advance.
