Sending Update Event Creates Zero Payslip
Hi When I click on "Send update event" to the ATO through the Payroll Reporting Centre, it creates a zero payslip for every employee. But it also lists it in the Email or Print payslip screen. It even creates payslips to be emailed to employees that have ended their employment during the current payroll year. I then have to click into every pay slip and change it to Already Emailed or Printed. This is labour intensive and unnecessary. Is there any setting to stop this from happening? Just because I need the ATO to have up to date figures or details for whatever administrative reason, this should not be creating zero'd payslips to be sent to employees. I don't remember this happening in previous years. Elizabeth
Long Service Leave Setup
Good Afternoon This year I have two employees coming up for 10yrs long service leave (LSL). One is paid hourly and the other salary. They will take their long service leave (LSL) in two ways: some as time off (taken leave) and some as cashed out. For STP Phase 2 reporting I need to show ATO reporting categories, the ATO guidelines say reporting categories are as follows: LSL taken is reported as 'Other Paid Leave Type O,' and LSL cashed out is reported as 'Cash Out of Leave Type C.' Based on this, do I need to set up four payroll categories as below? Wage name: Long service Leave (taken) – Type of wages ✅ Salary (ATO Reporting Category: other paid Leave (type O)) Wage name: Long service Leave (cashed out)– Type of wages ✅ Salary (ATO Reporting Category: Cashed out in Service (type C)) Wage name: Long service Leave (taken) – Type of wages ✅ Hourly (ATO Reporting Category: other paid Leave (type O)) Wage name: Long service Leave (cashed out)– Type of wages ✅ Hourly (ATO Reporting Category: Cashed out in Service (type C)) Also because one employee is paid hourly and the other salary do I need two different entitlements as below? Entitlement Name: Long Service Leave Accrual Salary-Calculation basis: Equals [X] Hours per [Year] Entitlement Name: Long Service Leave Accrual Hourly-Calculation basis: Equals [X] Percent of [Gross Wages] I need some assistance to set up these entitlements. My plan was to follow the MYOB instructions to enter employees hours into their payslip or employee card once they become entitled to the benefit. But if i do that I’m not sure how to set up the calculation basis for each entitlement? Also what do I link each Entitlement Category too? Thank you in advance for your assistance☺️
Segregating Base Rate and Casual Loading in MYOB
Good afternoon I hope this email finds you well. All the employees in our organisation is working on a casual basis. However, the organisation is in the process of introducing part-time contract options for its employees in the near future. As part of this transition, we need to segregate our hourly pay rates into Base Rate and Casual Loading. Currently, our casual normal pay rate is $37 per hour, which consists of: Base Rate: $29.60 Casual Loading (25%): $7.40 Could you please advise on how we can reflect this breakdown separately on employee payslips using MYOB AccountRight?
Leave Entitlements - Balance Adjustment Column
Hi MYOB gurus, I am trying to manually enter the holiday leave accrual leave entitlement balance into the balance adjustment column. We had recorded the leave entitlements manually and like to add the balances into to the MYOB to record it all through the system. I am on the Employee Card - Payroll Details- Entitlements page - Holiday Leave Accrual field - Balance. The field is white and shows '0.000', but I can't add numbers in there? I am able to change the balance field of the Sick Leave Accrual. It is all set up in the payroll Category list, on percentage basis. Help please.
Discrepancy between payroll activity summary and GL account
Hi, There is a discrepancy between payroll activity summary and wages and salaries general ledger. Net activity in GL and total wages in payroll activity summary has an discrepancy. Can I know why there is an discrepancy ? How do I reconcile both reports ? Thank you.Holiday Pay YTD Paid on Payslips
I have had a look at the available template fields for our Payslips and cannot see a field for Holiday Pay YTD. We are wanting YTD Paid amounts for Holiday Pay to appear on our staff timesheets; does anyone know how this can be achieved with MYOB Account Right? Leave payments are separate and additional to gross and as such, this is causing issues for staff lodging tax returns off their final payslips (rather than ATO issued Group Certificates). And yes we know this is their mistake but anything we can do to avoid this situation from our end would be helpful. Thank you
Own vehicle cents per kilometre tracking
Has anyone found a way to enter/record own vehicle cents per kilometre allowances in a way that also allows you to report on how many have been paid per employee so we can monitor if someone is close to the 5,000km limit before the tax rate changes? We have the allowance set as an hourly item at the cents per km rate and the quantity in the pay entry screen is the number of kilometres. On the standard Payroll Summary report, we can see the total quantity paid to everyone but can't filter by employee. On the Payroll Activity Detail and Payroll Category Transaction reports, we can filter by employee but only get the dollar value. I guess we could manually divide by the rate to get the number of km but surely there's a way to get this onto a report? It's seems like it should be pretty standard for any software claiming to be payroll software. We don't use the browser version but I did check the report options there too. If there is a useful report there, I'm open to that suggestion too. The data is all there, I just can't get it onto a report. I've contacted support and was told it's not possible but I know there have been other instances where I've found workarounds so I'm hoping this brains trust will have a better answer. (Please don't suggest third party report providers - we'll just track it manually if it can't be done in MYOB.)ERROR - EmployeePayrollDetails_MultipleEntitelmentAccrualsExistForAPayrollCategory
EmployeePayrollDetails_MultipleEntitelmentAccrualsExistForAPayrollCategory Error Code comes up when attempting to alter 1 particular employee card file. Unable to change any details even Card ID due to this error. Unable to unlink from particular Payroll Category through Payroll Category or edit any information of the particular category. Only 1 employee is linked to the payroll category and error has only recently occurred. MYOB integrates with external EH Program and card file can no longer sync.
