Payroll - creating new employee
Would MYOB please immediately pop back in the "manually enter details" which has literally disappeared over the last few hours from the create new employee card. We do not wish to use your employee onboarding. Whoever thought it was a good idea to remove in the first place? Thanks in advance. BronwynSolved136Views2likes13CommentsSuperannuation Pay Liabilities desktop
Hello - please help :) So I have paid our super to our clearing house and realised I have paid 0.20 cents over (eg in MYOB super for OCT was $5,000.53 - but I have paid $5,000.73) How using the 'Pay Liabilities' feature in MYOB do I make this work please? Not sure what to do here. Thank you for assistance with my issue.18Views0likes1CommentDuplicate pay entry
I processed a pay run and a new employee bank details were incorrect. The bank rejected her pay. I fixed the error and resent her pay. Now I have her pay showing twice in MYOB and also in the STP report. What is the best way to correct my error both within MYOB and STP? She only received the correct amount of pay once. The bank statement shows the original pay run, the refund and my subsequent payment to her.Solved29Views0likes3CommentsChanging the ABN
Hi AccountRight Business is restructuring and will have a new ABN from 1/7/25. Will the business be able to process payroll in the new year but not report for STP, then when 2025 is finalised, change the ABN, re-register for STP and report the unreported payruns? ThanksSolved214Views0likes15CommentsNegative Super Payable after Pay Correction
Hi One of my client's processed a pay run in December 2024 and the super for that pay run was paid in January 2025. Later, they discovered there was a mistake in the pay. To fix it: The incorrect pay was reversed on the same date. A new unscheduled pay run was processed on the same date as the original, with a reduced amount. This adjustment resulted in a negative superannuation payable, since the original (and higher) super had already been paid. The employee has since left the company. To reflect this correctly in STP, I changed the "negative amount" from SGC to Additional Employer contribution. See attachment. However, this adjustment still shows as unpaid super in MYOB and my superannuation payable account is not reconciling. How can I fix this? Thank you in advance.47Views0likes1CommentPayroll Overpayment
Good Afternoon In July our bank made an error and double paid three of our staff members, the amounts were all returned to the same bank account, two came back in the same month July and one amount was returned in August. I didn’t record an extra payslip as I thought it would be ok if all three amounts were returned in the same month because they would cancel each other out. BTW my manager pays our staff with an automatic payment from our bank because the amount doesn’t change, then I process the payslips. Can you please assist with what options I have to record the amount going out in July and amount coming back in August? I haven’t gotten on to this earlier as I have been on leave. I would appreciate any help, thank you!Solved113Views0likes4CommentsAL / RDO Payout on termination
Hello, Can someone please help - when processing a termination, do you need to process the unused AL & leave loading separately, and run another pay for the RDO's as it's considered an ETP - Taxable Component? Or can you process both within the one pay? Thank you.Solved123Views0likes6CommentsPayrun not showing in STP report
Payrun was processed today as per usual cycle, in different batches. I chose not to send the payroll report via STP at the time of processing. It recorded successfully. I have gone back to the STP reporting to send the report to ATO and the report is not there. The previous batch was there to send through but the second report wasnt there. It has now been 6 hours since I processed it and recorded it and still the event is not there to send to the ATO. I have sent update events in the meantime and nothing has happened. In the interim I have had to reverse a pay - which I cannot do as an error comes up saying that Something has gone wrong with AccountRight and needs to close. Please provide a solution. This has never happened, and I need to finalise pays as a matter of urgency1.6KViews0likes10CommentsChanging from hourly to salary
Good morning, I have an employee who is changing from an hourly rate to salary. Going off previous community discussions, I have created a new Entitlement Category for A/L Accrual Salary and assigned this to him. He currently has over 100 hours A/L owing, which is still sitting under the hourly A/L Accrual entitlement. What is the best way to deal with this? Should I deduct them from this category and add them to the new A/L Salary? Thanks, LeaSolved66Views0likes2Comments