Forum Discussion

LionLion's avatar
LionLion
Cover User
3 years ago

STP Phase 2

Why is MYOB posting a Zero payslip and a VOID bank entry for each of the employees accepted by ATO in STP Phase 2. How do I correct this MYOB system error - see attached

  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi LionLion 

     

    Sorry to see that no one has offered assistance with your query. When you moved to STP phase 2, the last step is to send an update event. When that button is pressed, the software creates a blank (VOID) pay run to send the information through again.

     

    As this is intended to happen, you can just leave those pay runs with $0.00. There's no need to correct anything.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.