I have finalised in the STP Reporting Centre for all our employees. I have checked through the ATO Business Portal and it has been accepted. However, our employees are saying that through mygov their information is not tax ready. Why is this?
Hi teresa
Thanks for your post. Please allow me to extend you a very warm welcome to the Community Forum. Apologies for the delayed response.
Generally speaking, once you have finalized your employees through the EOFY finalization tab and the YTD verification report has been accepted, the process is completed from your software's perspective.
It is then up to the ATO to do their process and change the status to Tax Ready. In your situation, I would recommend reaching out to the ATO to see why your employees are still not tax ready.
Please don't hesitate to post again if you need help in the future.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
