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Smiley01's avatar
Smiley01
Experienced Cover User
2 months ago
Solved

STP reporting rejected

Hi all.  I have just realised one of my STP wage reports was rejected.  The error message is not one that is familiar on the help sights. When I select "learn how to fix this error", there are other codes that come up not this one. Has anyone experienced the below error message before and what have they done to fix this.  Thanks so much

 

 

  • Hey Smiley01,

     

    If you've had a wage report rejected, the good news is you can sort it by simply sending an update event through STP. Once that update event shows as accepted, you're good to go. After that, you can double-check your payroll reports— have a look at the Payroll Register, Payroll Activity and the YTD Verification report to make sure all your figures are looking spot on.

     

    Cheers,

    Doreen

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey Smiley01,

     

    If you've had a wage report rejected, the good news is you can sort it by simply sending an update event through STP. Once that update event shows as accepted, you're good to go. After that, you can double-check your payroll reports— have a look at the Payroll Register, Payroll Activity and the YTD Verification report to make sure all your figures are looking spot on.

     

    Cheers,

    Doreen

  • Smiley01's avatar
    Smiley01
    Experienced Cover User
    2 months ago

    Fantastic.  Thank you Doreen for this.  All sorted