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Adminunitedcrib's avatar
Adminunitedcrib
12 months ago

STP reports haven't picked an ATO Reporting Category

Hi All,

 

Payroll Category settings:

Wages Name: Extra

ATO Reporting Category: Gross Payments

Type of Wages: Hourly

 

MYOB has recorded wages in this category for some employees and 'processed' them in STP reporting.  However, STP reports do not pick up this category.  May I know what's wrong and what is the solution?  It has caused the difference between a payroll report and a STP.  It needs to be resolved quickly for EOY STP finalization.

 

Regards,

 

Ching

browser

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    12 months ago

    Hi Adminunitedcrib

     

    I understand the importance of including the reporting category in your reports. Here’s a tip: compare the values in your Payroll Activity, Payroll Register, and YTD Verification reports. If the YTD Verification report is the only one that's off, you can create an update event to fix it.

     

    If you’re still having issues after the update event, check out the help sites like myob.com/support or myaccount.myob.com. Look for MOCA, our virtual assistant, who can handle immediate queries. If MOCA can't solve it, you'll be directed to our live chat team for more in-depth help.

     

    Feel free to reach out if you need anything else.

     

    Thanks,
    Genreve

     

     

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