Forum Discussion

KathySk's avatar
KathySk
Contributing User
2 years ago

SUPERANNUATION - SALARY SACRIFICE

Trying to change Salary safrifice from User Entered amount to Equals 25% of Gross wages. 

I go thought the process and enter to the bottom of page but there is no "OK" button.

The same thing happens if I try to create a new Salary sacrifice account. 

Its like I cant see the full screen and the OK button at bottom of screen isnt showing up. Therefore no "OK" button to save the info that I have entered.

4 Replies

Replies have been turned off for this discussion
  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi All

     

    Thanks for your post.

     

    If you will be changing the Calculation Basis of the Salary Sacrifice, kindly make sure that the window is not on fullscreen. 

     

                                                                                 

     

    As I tried to replicate the issue on my end, the OK button is showing up in order for me to save the changes made. 

     

                                                

     

    Lastly, you can use the arrow facing up and down to control the view of the window. Please refer to the screenshot below. 

     

           

     

    Please let me know how it goes.

     

    Best regards,

    Doreen

  • Flav45's avatar
    Flav45
    Experienced User
    2 years ago

    Having the same problem but so far no answers from MYOB ???

  • Flav45's avatar
    Flav45
    Experienced User
    2 years ago

    Yes it was the screen that was making hard to see the ok button 

    thanks for your help 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Flav45 

     

    Thanks for your response. 

     

    Glad to hear that we were able to assist you. Please feel free to post again if you require any further assistance. We are happy to assist.

     

    Best regards,

    Doreen