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jfernandes's avatar
jfernandes
Contributing User
3 years ago

Superwrap Personal Super Plan

Hi there

 

the ABN 39 827 542 991 USI TCS0106AU is having errors in payments (same account used in previous pays)

Tried to upgrade to latest version still not working

 

Any idea why this happens?

2 Replies

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  • Hi, an employee of mine had the same problem. I've just spoken with BT and they informed me that the Superwrap accounts were merged at the end of 2021 however they were accepting payments to the accounts and transferring the funds to the new accounts until the end of Sept 2022 when they officially closed the Superwrap accounts. The 'old' Superwrap accounts all became Panorama Super (USI 39827542991002) accounts however I would recommend confirming with your employee what their super details are and inform them of the merge. 

     

    Hope that helps :)

  • Hi,

     

    I am also having the same issue with paying into the same superfund. Did you find a fix to the probem?

     

    Thanks