We normally use the Termination - Annual Leave Pay to clear out Unused Leave on Termination when terminate an employee. Recently, when using the category to payout leave, it didn't clear out the leave balance.
I'm not sure if there's anything settings we might have changed or is there extra step for the leave balance to be cleared?
Hi @TrangChung,
Thank you for your post. Please allow me to extend you a warm welcome to the Community Forum. I hope you find plenty of information in this forum.
Thank you for flagging this to us. If you do have a leave balance to be cleared out, you can check Payroll Categories >> Entitlement >> Open the leave accrual, check the linked wage pay item, change it to the pay item that you are using to zero out the leave item, then process the pay run. After processing the pay run, return the pay item to the previously liked wage pay item.
Let me know how you go on with this.
Kind Regards,
Cel
Hi @TrangChung,
We hope this message finds you well. We just want to check back with you regarding your concern. Please contact us again if you have questions or concerns. We are happy to help.
Kind Regards,
Cel
